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Health Care

Please visit RCDHU’s webpage: Vaccine Resources for Health Care Providers. 

As well as Ontario’s Ministry of Health webpage: Vaccine Resources for Professionals.

Rapid Antigen Testing Kits

To order rapid antigen testing kits for your clients, please complete the Rapid Antigen Test Kit Order Form.

2019 Novel Coronavirus

Health Nexus Webinar: Infection Prevention and Control in Primary Care and Community Settings 

COVID-19 Signage

Guidance Documents

Guidance documents have been produced for a number of health sectors related to COVID-19.

Information Sheets

COVID-19 Links


The Outbreak Status Report is updated daily (excluding weekends and statutory holidays), providing health care providers and our community with a snapshot of possible viruses or other pathogens circulating in our communities.

Outbreak Status Report

Weekly Flu Activity Report


Measles remains endemic in many parts of the world, and several high profile outbreaks are occurring in parts of North America.

Data as of April 10, 2024:

In 2024, there have been 11 laboratory-confirmed cases of measles reported in Ontario.
Ten cases were associated with travel (i.e., acquisition of measles outside of Canada)
One case occurred in an individual with unknown source of exposure (i.e., no history of travel and no epidemiological link with a confirmed case)
In 2023, there were seven laboratory-confirmed cases of measles reported in Ontario.
This data will be updated as new information becomes available. For more information visit Public Health Ontario.


Alcohol & Other Drugs

For more information on alcohol and other drugs, visit: Alcohol and Other Drugs.

Quitting Smoking

Supports for your patients to quit smoking are available through a variety of programs and services in Renfrew County and District. Please see: Resources to Quit Smoking in Renfrew County and District – Navigational Map.


The following resources can assist health care providers to support patients with cutting back or quitting tobacco.


Family Physicians can provide direct counselling in a professional, supportive atmosphere and this has a major impact on the infant feeding decisions of families. Because family physicians have an extended relationship with their patients before pregnancy, during pregnancy and in the postpartum, they have many opportunities to support, educate and encourage breastfeeding.

The Physician’s Toolkit Breastfeeding Quick Reference Guide (updated April 2022) is a “toolkit is designed to assist health care providers in providing optimal care and consistent information to breastfeeding families. The toolkit is based on current evidence and reflects best practice in the care of breastfeeding families. Topics include initiating and sustaining breastfeeding, management of common concerns, medication safety, establishing a breastfeeding-friendly practice environment and local support resources.” The toolkit is available to be emailed (PDF) or mailed upon request. To request the toolkit please:

Healthy Babies Healthy Children Program

Healthy Babies Healthy Children is a voluntary, free home visiting program for women and their families in the prenatal period, and women with children from birth until their transition to school.

Healthy Babies Healthy Children program offers support in the home for every child and parent identified with challenges. This includes assessment, teaching, referral and service coordination.

Renfrew County and District Health Unit’s home visiting team consists of Public Health Nurses, Social Workers and Home Visitors. Staff members work with clients on:

  • achieving healthy pregnancy;
  • good nutrition and feeding (including breastfeeding);
  • healthy child development;
  • safety;
  • adjusting to parenthood;
  • accessing community resources and more.

For more information about the Healthy Babies Healthy Children (HBHC) program and/or to view/download the HBHC Fact Sheet, visit the Government of Ontario website in English and/or French.


To refer to the Healthy Babies Healthy Children Program:

  • send a completed Referral Form for Service Providers to Renfrew County and District Health Unit OR
  • call Healthy Families Intake Line at 613-735-9774 (direct line) or 1-800-267-1097 ext. 589 (toll-free).

Parent Child Wellness Clinics

RCDHU is now offering by appointment Parent Child Wellness Clinics. Clients can spend one-on-one time with a Public Health Nurse and get support as well as answers to questions about feeding, sleeping, crying and other parenting inquiries. The clinics are open to families with children age zero to transition to school.

Clinic locations:

  • Pembroke (RCDHU Main Office) – Parent Child Wellness Clinic
  • Arnprior (EarlyON® Centre) – Parent Child Wellness Clinic

For more information and to book an appointment:


Under the Ontario Health Protection and Promotion Act, R.S.O. 1990 outbreaks of respiratory and enteric infections in institutions are reportable to the local Medical Officer of Health as soon as an outbreak is suspected.

For non-urgent outbreak inquiries, please email

Reporting an Outbreak

To report an outbreak during regular business hours, Monday through Friday, 8:00 a.m. – 4:00 pm, please contact 613-732-3629 or Please leave a message clearly stating the following:

  • if the outbreak is respiratory or enteric;
  • the name of the contact person;
  • the facility name; and
  • the phone number where the contact can be reached.

An outbreak investigator will return your call.

To report an outbreak after hours, please call 613-735-9926. Leave a message clearly stating the above information. A staff member will return your call to follow up.

Fax Number: 613-735-3067

Respiratory Outbreaks (including COVID-19)

Outbreak Forms and Checklists:


Enteric Outbreaks

Outbreak Forms:


Additional Resources

Infection Control Resources:

Laboratory Services Resources


Signage and Fact Sheets

Other Resources



Flu shots are available free for all Ontario residents over six months of age. They are available through local drug stores, health care providers, and Renfrew County and District Health Unit.

Local Influenza Activity

Many people with influenza-like illness do not seek medical care or have lab testing done. Therefore reporting of laboratory confirmed influenza cases to public health units significantly underestimates the burden of influenza in Ontario.

For information on the number of lab confirmed influenza cases in Renfrew County and District, see the Local Influenza Activity section of our Weekly Outbreak Status Reports.


An influenza pandemic is declared when a new strain of flu virus emerges that has never been seen before and begins to spread quickly around the world.  For example, in Spring 2009, a new strain of the influenza virus, the H1N1 virus, caused a pandemic.  As it was a new strain and because humans had little to no natural immunity to this virus, it caused serious and widespread illness.

The frequency of pandemics is unpredictable, but experts agree that we need to be prepared for the next one. Renfrew County and District Health Unit’s Pandemic Influenza Plan provides direction on responding to an influenza pandemic in coordination with federal, provincial and local pandemic influenza plans

Infection Control

Renfrew County and District Health Unit works with hospitals, long-term care homes, day nurseries and other community settings to ensure infection control programs are in place where required and that infection prevention practices are followed. Health Unit staff participate in the infection control committees of hospitals and long-term care homes in Renfrew County and District.


Provincial Infectious Diseases Advisory Committee (PIDAC)

Best Practice Documents:

  • Best Practices for Prevention, Surveillance and Infection Control Management of Novel Respiratory Infections
  • Infection Prevention and Control in Perinatology
  • Cleaning, Disinfection and Sterilization of Medical Equipment/Devices
  • Environmental Cleaning for Prevention and Control of Infections
  • Infection Prevention and Control Programs in Ontario
  • Best Practices for Hand Hygiene
  • Infection Prevention and Control for Clinical Office Practice
  • Routine Practices and Additional Precautions Annexes A, B and C
  • Surveillance of Health Care Associated Infections

Public Health Ontario: Hand Hygiene 



Reportable Diseases

The Ontario Health Protection and Promotion Act lists over 68 communicable diseases that must be reported to local health units. Physicians and other practitioners, administrators of hospitals, superintendents of institutions, and school principals are responsible for reporting to the local Health Unit. All reports are followed up by a Public Health Nurse or Public Health Inspector.

How to report communicable diseases:

Please Note: Respiratory and gastroenteritis outbreaks in institutions should be reported immediately by telephone when an outbreak is suspected or confirmed. See Outbreak Management for forms and resources to use during an outbreak.


Rabies Prevention and Control

The Health Unit works to prevent human cases of rabies through the following activities:

  • monitoring the type, number and location of animals that have tested positive for rabies in Renfrew County and District and surrounding areas
  • having a Rabies Contingency Plan and keeping it up to date
  • investigating when people are exposed to animals suspected of having rabies
  • having a supply of anti-rabies vaccine
  • consulting with doctors in deciding when there is a need to give the vaccine to a person who has been exposed to an animal suspected of having rabies
  • Public Health Inspectors investigate animal bites and scratches that are reported to the Health Unit. The owner has to put the suspect animal into quarantine. This is necessary to ensure that the rabies virus was not present in the saliva of the animal when the person was bitten or scratched. The animal is checked at the end of the quarantine period to make sure it is free of rabies symptoms.

All animal bites and scratches involving humans must be reported to the Health Unit immediately using the Contact with Suspect Rabies Exposure Investigation Form.

If a person exposed requires rabies post-exposure prophylaxis, fill in the Request for Rabies Post Exposure Vaccine Form and report it to the Health Unit immediately.

The document to be reviewed by health-care providers upon report of an animal bite can be found here:  Management of Potential Rabies Exposure Guideline, 2020


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Pembroke Office

141 Lake Street, Pembroke, Ontario K8A 5L8

Phone: 613-732-3629
Toll Free: 1-800-267-1097
Fax: 613-735-3067

Hours of Operation
Monday to Friday, 8 a.m. - 4 p.m.

Renfrew Service Hub (By Appointment Only)

120 Plaunt Street South, Renfrew, Ontario, K7V 1M5

Services offered by appointment only.

If you require an alternative accessible format or assistance accessing information on this page, please contact us at or 613-732-3629.