Skip to content

Vaccine Resources for Health Care Providers

Renfrew County and District Health Unit (RCDHU) offers immunization services to people of all ages across Renfrew County and District. For current RCDHU immunization clinics being offered in Renfrew County and District, please visit our Calendar or call our Immunization Intake Line at 613-732-9436 or 1-833-773-0004.

Routine Vaccinations

Ontario’s Immunization of School Pupils Act (ISPA) requires that children and adolescents attending primary or secondary school be appropriately immunized against designated diseases, unless they have a valid exemption.

For a list of publicly-funded routine immunizations, please see Ontario’s Publicly Funded Immunization Schedules.

Vaccine Orders

COVID-19 Vaccine:

Influenza Vaccine:

RSV Vaccine:

Routine Vaccinations:

Routine vaccine orders must be placed according to the Vaccine Order Schedule to allow for timely processing. Vaccine order forms must be completed in full and returned via:

  • email: (preferred)
  • fax: 613-735-3067 (Attn: Vaccine Orders)


High-risk vaccine orders must be placed separately. The High Risk Vaccine Order form must be completed in full and returned via email to (preferred), or faxed to 613-735-3067 (Attn: Vaccine Orders).  Note: For urgent high-risk vaccine orders, please call the Inventory cell phone at 343-544-6970.

Vaccine Order Pick-Up/Delivery Schedule

Please note: The Renfrew Service Hub is located at 120 Plaunt Street South, Renfrew.

Vaccine Returns

When returning unusable vaccines to RCDHU, please complete in full the Vaccine Return Form and place a copy with the vaccines.

Vaccines should be stored and transported in an insulated container (a solid walled container with a tight lid) with the appropriate packaging material and packing configuration to ensure that vaccines are maintained within the +2 °C to +8 °C temperature range.

Before conditioning your cooler, you will need to gather the following materials:

  • Insulated container/cooler (solid walled container with a tight lid)
  • Digital maximum-minimum thermometer
  • Gel packs/ice packs
  • Conditioned ice blankets
  • Barrier (e.g., bubble wrap, cardboard, refrigerated ice blankets, packing paper)

For detailed instructions on how to properly condition an insulated container, please follow the steps below:

  1. Pre-chill the insulated container by placing icepacks inside the insulated container for at least 30 minutes.
  2. While the cooler is conditioning, leave two additional ice blankets at room temperature for 20-30 mins.  An ice blanket is adequately conditioned as soon as beads of water cover its surface.
  3. Place the conditioned ice blankets inside container.
  4. Insert packing material (bubble wrap or other).
  5. Prepare your digital max-min thermometer by placing the probe inside the container ensuring it is not directly in contact with any ice packs/ice blankets.
  6. Close the lid of the insulated container.

Note: Vaccines should not be transported in the trunk of a car or be left unattended.

For further instructions on how to pack an insulated container, please see: Detailed instructions on how to pack an insulated container.

For detailed instructions on vaccine storage and handling, visit Ontario’s: Vaccine Storage and Handling Guidelines.


Cold Chain Incident Reporting

Cold chain incident occurs when vaccine is exposed to a temperature outside the required temperature range of +2 °C to +8 °C for any period of time. Cold chain incident must be reported to RCDHU immediately by following the steps below:

  1. Complete the Vaccine Cold Chain Incident Exposure/Wastage Report.
  2. Email the complete form to
  3. Inform RCDHU by calling the Inventory cellphone at 343-544-6970.
  4. Quarantine exposed vaccines between +2°C to +8°C with a label that says “DO NOT USE” and wait for further instructions from RCDHU Inventory team.

For information on COVID-19 vaccine-relevant information and planning resources, please visit Ontario’s: COVID-19 Vaccine-Relevant Information and Planning Resources.

COVID-19 Vaccine Product Monographs

COVID-19 vaccine product monographs can be found on the Government of Canada’s website: Drug and vaccine authorizations for COVID-19: list of authorized drugs, vaccines and expanded indications.

COVID-19 Vaccine Clinic Tools

RCDHU Reporting Forms

RCDHU Vaccine Inventory, Storage & Handling Resources

COVax Resources

COVax Salesforce is a vaccination management system. See below for some helpful resources to assist health care workers with the use of the COVax application.

Click here to view the COVax resources.

Exemption from Immunization Requirements for Attending School or a Licensed Daycare

To obtain an exemption, either a statement of conscience or religious belief affidavit must be completed by a parent/guardian, or a statement of medical exemption must be completed by a doctor/nurse practitioner.

Note: Statement of Conscience or Religious Belief affidavit must be signed by a qualified commissioner.

Mandatory Education Session for Conscience or Religious Belief

Parents/guardians who are choosing to proceed with a Statement of Conscience or Religious Belief affidavit must complete a mandatory education session provided by RCDHU. For more information, please call our Immunization Intake Line at 613-732-9436 or 1-833-773-0004.

What's Happening Soon

View Our Calendar

Pembroke Office

141 Lake Street, Pembroke, Ontario K8A 5L8

Phone: 613-732-3629
Toll Free: 1-800-267-1097
Fax: 613-735-3067

Hours of Operation
Monday to Friday, 8 a.m. - 4 p.m.

Renfrew Service Hub (By Appointment Only)

120 Plaunt Street South, Renfrew, Ontario, K7V 1M5

Services offered by appointment only.

If you require an alternative accessible format or assistance accessing information on this page, please contact us at or 613-732-3629.