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For questions and information about our programs and services, call us at 613-732-3629 or 1-800-267-1097 from 8:30 a.m. to 4:00 p.m. Monday to Friday, excluding statutory holidays.

RCDHU is open Monday to Friday, 8:00 a.m. to 4:00 p.m. The office will be closed to the public on weekends and holidays. Our COVID-19 webpage has answers to many of your questions, but if you would like to speak to someone, call 613-732-3629 extension 977 or 1-800-267-1097, 7-days a week, Monday to Friday, 8:30 a.m. to 4:00 p.m.

General inquiries and feedback: or 613-732-3629
Immunization: 613-732-3629 ext: 509
Environmental Health/Inspection: 613-732-3629 ext: 505
Dental Services: 613-732-3629 ext: 661
Health Promotion/Family Health: 613-732-3629 ext: 4
Clinical Services: 613-732-3629 ext: 5

N.B. Our Renfrew office location does not accept mail or deliveries

Pembroke Office

141 Lake St, Pembroke ON

Monday - Friday 8:00 - 4:00 pm

Phone: 613-732-3629
Toll Free: 1-800-267-1097
Fax: 613-735-3067

Renfrew Office

450 O’Brien Road, Suite 106, Renfrew, ON, Canada

Monday - Friday 9:00 - 3:00 pm

Phone: 613-432-5853
Toll Free: 1-800-465-5000
Fax: 613-432-3382

The RCDHU Client Service Standards articulate RCDHU’s commitment to provide services that are accessible and timely for clients, community partners and the general public. The RCDHU Client Service Standards include:

  • Set times for responsiveness to enquiries;
  • Accessibility of programs and services in terms of locations, hours of service, and language; and
  • Provision of public information in a manner that is timely and accessible, in multiple formats.

Client Service Standards

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Pembroke Office

TEL: 613-732-3629 or 1-800-267-1097

Renfrew Office

TEL: 613-432-5853 or 1-800-465-5000

Office Hours: Monday – Friday: 9:00 a.m. – noon and 1:00 – 3:00 p.m.